National Leaves Clinical Specialist, Joint Replacement - Southwest

Work Flexibility: Field-based

Job Summary:

As a National Leaves ClinicalSpecialist, you will work directly with the Sales and Clinical team to support robotic and manual joint replacement procedures. You willbe requiredto work withinRepSuiteforscanand schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS willassistand train with local JR team and execute all necessary clinical functions with that team. Field assignments are typically 4 - 12 weeks in duration.

Essential Duties & Responsibilities:

• Clinical Expertise in robotic applications

• Develop andmaintainexpert-level knowledge of Mako robotic systems, their functionalities, and clinicalapplications.

• Develop andmaintainexpert-level knowledge of manual joint replacement instrumentation and implants.

• Serve as a clinical resource to healthcare professionals, offering insights, training, and support.

• Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment.

• Ensure that healthcare teams are proficient in MAKO technology, understand clinicalbenefitsand have access to program resources.

• Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants.

• RelationshipBuilding:

• Build andmaintainstrong relationships with healthcare providers and hospital staff, internal teammembersand potential new customers.

• Understand customer needs and concerns and serve as theiradvocatewithin Stryker.

• Compliance and QualityAssurance:

• Ensure that all clinical practices related to Mako robotics + manual joint replacement procedurescomply withregulatory requirements and internal qualitystandards.

• Assistinmaintainingproduct integrity and safety.

• Detail Oriented Problem Solver

Education and Special Training Required:

• 4-year degree or equivalent required.

• MAKO certificationrequired.

Qualifications:

• Minimum3 years of relevant work experiencerequired. 4+ years’ work experience preferred.

• Minimum of 2yearof experience with MAKO robotic applications and joint replacement manual instruments and implants.

• Strong knowledge of orthopedic surgery and robotic- assistedsurgical technology and applications isrequired.

• Excellent interpersonal skills and persuasive communication skills.

• Ability to train and empower others with responsibilities during deployment.

• Ability to handle routine travel, often on short notice, for months attime.

• Problem-solving skills and the ability to make informed decisions under pressure

• $85,500 - $142,500 USD Annual

Travel Percentage: 90%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.